Kings Toyota promised me free car washes for life of my new Pruis,but for about 40% of the past 5 years I could not use the car wash due to it being inoperable. They continually tell me to wait until car wash is made operable without any compensation for lost promised service.
When I complained this month for some equivalent offering I was basically given the same old story that it would probably be operable in another month or so. Dealership does not care about me nice they have their money!
Dealership does NOT live up to it's promises, so DO NOT buy your new Toyota from this dealership!! Buy your new Toyota from any of several dealers in town.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
I didn't like:
After the sell support.